I have had mine frozen for over a month. The case looks to cover all Zelle customers residing in the United States whose funds were affected by the service malfunction that occurred on January 18, 2023. Do you know how many times they left me with no gas sitting across the street trying to think of a way to get gas to go home in my f****** work truck you know how f****** embarrassing that is. Mosson argues he isnt the only person having to deal with the issue. My other bank had declined the transfer and sent it back to my BofA account. Bank of America action like they dont want to process my claim. I then checked the mobile app and all of my unemployment money was there but it showed the first attempt to purchase something was declined. Its illegal in so many ways I dont know what case I really want to be a part of because this is only the beginning of class actions thats gonna be filed I have a feeling. Get browser notifications for breaking news, live events, and exclusive reporting. I too had money taken out of my BOFA EDD account. Plus I received a letter dated April 5th that said my fraud claim has been closed and a block (hold) has been placed on my card account. Its been over a month, I still have none of my money back, the new card they sent me cant be activated bc of fraud, and my edd account is still locked. BOA doesnt care about UE customers. I was fraded $1,003 dollars from my EDD account at Bank of America as well as 3.5 miilion other people. I just gave up on this bank they stole 2000 from my account and the bank did nothing and closed my account now I am receiving emails stating that my account statement is ready on a card I dont even have I believe the fraudsters are working in the banks and remote workers and stealing peoples identity this bank is garbage. Called BofA to report fraud and start a fraud case. When the EDD finally approved my claim, I was so happy. Literally called and stayed on hold from 8am-5pm and at exactly 5pm automated message said we are now closed and was disconnected. My other bank even told me they accepted the funds and BofA still wont give me back my money. People like me are relying on this money to get things taken care of, and for a bank being of the people it certainly doesnt feel that way. I then emailed my senator Scott Wilks and his assistant had me sign a authorization so she could look into the matter. I had to get my congressmans office involved. Julie Hicks, Kuang Ting Chong, and Stephanie Moore filed a class action complaint in the Northern District of California on Tuesday against Bank of America, N.A . Im having the same problem, Of a is doing nothing . Specifically, the lawsuit alleges that the defendant did not effectively secure debit cards with microchip . Whoever did this left their email address, phone number, and home addresswhy didnt BOA notify me of these changes? I cannot pay my bills and cannot believe this is legal. Hundreds of workers came to 7 On Your Side after fraudsters wiped out their accounts. So anyway the lady was helpful and finished filing the claim, by then I had filed a police report and let her know that. Bank of America never did anything but gave me a replacement card with a different debit card number with no funds. They completely locked me out of my own account two axes my own my fund and when I did go and ran my debit card at the atm, it shows a negative balance of 29 99 million dollars. 11 days ago I had $503. The class for this action is all persons who got, or are entitled to get, EDD benefits via a Bank of America EDD account or debit card, who have suffered or are threatened with a legal injury caused by Bank of America, as described in this complaint, between January 1, 2020 and the present. In the middle of him doing so, he hangs up on me. When I call I get attitude and talked to them like Im irritating them wasting their time, and they will get to me when they are ready. I called BofA claims to verify they received the reports only to be told that they failed to file my claim correctly when I called to report it the first time and they would have to start over and re file everything all over again. So far so good. B OF A told will take them 90 days to investigates . I immediately called Bank of America and they informed me that an ATM withdrawal on 3/30/21 in Altadena, CA was made for $980; which was my entire balance. They open a claim only for me to call today the 21st for them to tell me my claim was closed. On the phone they give u the run around, I havd had problems with bank of america fraud stuff that locked my account and held my money for 7 months i waisted 5 months on phone with edd to find out they dont even tell u whats really going on with your account they sent me tp emergancir vitals records in vancoover when i want to talk to some one higher then the tech i was speaking with to find out edd said theres a lovk on my accoubt called rst or something lime that but bof a new that the whole time, How does some one get added to the law suit I got 2 friends that were robbed by bof a for edd cash. But I would go to am atm and it let me pull out money. According to the suit, the bank has yet to reimburse the withdrawals or unfreeze the plaintiffs account, leaving her without access to $21,000 EDD has since deposited into her account. After filing an online police report in my city where the theft occured, categorized as Identity Theft, I got a temporary number from the police then the next week I received the email approval notice from the police and gave me an official copy of my initial report with a new case number. #3 Went and sat in the truck and started to breathe trying to calm myself down cuz I was so piss. Espaol; International News. My benefits card declined. This whole things is complete BS. Some people haven't gotten unemployment benefits since late December. No one cared enough to help me understand the process or why. The next day, Monday morning I called Bank of America. So I called again to verify my identity, so whatever freeze could be removed. Im now dealing with the same thing I live in Longview North Carolina I dropped unemployment I had some money stolen from my account which equaled up to about $800 they have granted me the $714.65 back told me that it would be put back on my card I never got the credits I still havent got the credits as of today and no one can tell me why or when I will get them I would like to know what I need to do to get some help with this can someone please reach out to me thank you! She said she would make a couple of other phone calls and give me a call later that I could go because I had to leave anyway. Bank of America claims to have a Zero Liability policy in such situations, but the complaint says it does not appear to be applying it to the victims of the theft. A number of legislators are pushing for an investigation. the first time On oct 25th 2021 I called them three times because I had an email alert that somebody changed the information on my account and it wasnt me. add me please had this bank and closed my account because I had money in my account then they said I didnt and took 580.00 from and put a bunch of fees on my account. I had money stolen from my account too. Let us know in the comments below. On September 8, 2020 I received a letter dated September 3, 2020 informing me that the credit was made permanent. They kept saying I have to get ahold of PayPal for them to send the money back but my money never made it to PayPal. Then I got a letter from them in Feb that stated to call a number to get account reopened, when I called they had no idea of any letter stating that, denied it, told me it was wrong, or I misread it. Two weeks ago, a federal judge ordered the two parties to come to some kind of agreement, even as the legal proceedings continue. I have also contacted EDd and had no resolve either. Today, my Bank of America checking account was frozen. After weeks when I finally got throught to a boa rep. She told me that the System needed to Update and that once it did my funds would be added to my card..that never happenedfor the next few weeks I didnt recieve my $300 dollar deposits until the -$1300 balance was paid.!!! There were fraudulent charges in the amount of $1,819.06 on my BOA EDD debit card sometime back in July or August of 2020, resulting in a credit bring applied to my account in the same amount of $1,819.06 on August 3, 2020. The change by the EDD was spurred by a recent lawsuit with the Center for Workers' Rights that included the new claimant payment policy as part of its settlement. Customers who used a payment card to make a purchase at A new federal lawsuit takes aim at Bank of America for failing to secure the unemployment debit cards of thousands of Californians, part of a chaotic response to record jobless claims that has made the state Employment Development Department the target of widespread fraud. When you email unemployment, you will get a standard your email back saying they received your message. Luckily my account only has $20 in it. And no one can tell me anything. Please if any of you have resolved this please let me know what to do. It was too much for me. Please add me. A lawsuit filed in San Francisco alleges Bank of America failed to stop scammers from pilfering unemployment benefits. I couldnt believe. Please add me to any claims. Being a Single father this really affected me and despite all efforts to contact them failed. I cant even buy gas or food. BofA said nothing was sent back and no funds were released. At first the person I spoke with kept insisting that I had changed the info and initiated the transfer. I went to withdraw my funds and the money was gone. Thank you so much. The class-action lawsuit will next focus on the root cause of the massive card hacking and whether Bank of America blundered by not using state-of-the-art chips on the debit cards. I also had to remind the associate to send me a new card so the same thing wouldnt happen again. "It is certainly a win for the plaintiffs. Bank of America froze the account, leaving Mosson unable to access the remaining funds eventually returning the entire balance back to Californias unemployment department. Is anyone aware of a class action lawsuit against the EDD? by David Collins. I am really grateful to him because I know a lot of people here have been scammed and need help. Then they reopened and I sent in police report and a picture ID. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . With and at Bank of America. I said that was unacceptable as I need to buy groceries for me and my children and I need to pay bills. I explained that I absolutely need that money for my son and I to survive and repeatedly asked both associates with whom I spoke, how long before the money would be available for me. I pointed out that I had received a letter assuring me that the credit was permanent and they directly when against what they had told me and still got nowhere. So I called again a few days ago to see what was going on, and the gentleman on the phone tells me my claim hadnt been reopened yet and it was in the reconsideration to reopen process. I had over $900 withdrawn from my account by unknown persons. Bank of Americas handling of unemployment benefits is being challenged by a growing list of plaintiffs in at least two class action lawsuits. Updated on August 26, 2021 Connect with leading experts The police told me that a card skimmer was located in the ATM at the BofA branch that I used last before my money was stolen. I tried transaction after transaction while agent was still on the phone and every one was declined. PLEASE HELP ME. Decide which cookies you want to allow. Hi I received my first edd deposit 8000 in August 2020 sent for a replacement card because of a transactions of $3000 and something dollors off my card so I change my debt pin filed a claim it was denied before I even got of the phone I called back to let them know its other charges they let me know that my claim was denied already I told the bank of America representative I just put the claim literally minutes ago bA representative wasnt aware of that . All rights reserved. He says he needs that money returned for another surgery. Fill out the form HERE! My account had fraud about 3500, in June ,Bank gave me back the money then B OF A .,froze my account, told me Edd did it , I called and Edd did not do it .. BofA then took all my money saying I owed them . Please let me know of any info that might help me get my funds. I called them back and let them know that I was going to contact a lawyer because this process that they have is a joke. So, now Im questioning how BOA is handling our sensitivity information! "I don't know what to do right now," he said. Never responded to my claims a total of 4800. This morning, I got an email saying regarding profile information being updated. In the meantime, CBS reported a San Francisco law firm has filed a class-action lawsuit against Bank of America alleging a number of failings by the bank and its inability to protect those with EDD cards from fraud. So after I called BofA Prepaid EED a few more times, the manager said to file a police report. I had the same thing happen to me got 400 doll a rs tookdn out my acct now im assed out of 400 doll a rs. I had always thought that the right answer was a good thing. In November 2020, I had my BofA EDD prepaid debit card account hacked by people overseas. THIS THEFT IS NO LONGER GOING TO BE CONSIDERED misdemeanors its getting shut down and going federal so you better make damn sure you are doing the right things because claims will be least of worries when they start doing real arrests ! Bottom line is that i get punish for what happened even though it was their fault due to their incompetent security. that reports on class action lawsuits, class action settlements, The lawsuit claims Bank of America failed to follow industry security standards and issued "outdated, fraud . EDD benefits recipient with a Bank of America EDD prepaid debit card (an "EDD cardholder") who went to use their card only to discover that all the money in their Bank of America EDD account ("EDD account")oftentimes, the only money that they had to survivewas suddenly gone. A class action suit has been filed against Bank of America for its role in the widespread fraud involving California Employment Development Department (EDD) . I sent it colored copies. Now Im left with no money and hoops to jump through. will look at it. Bank of America froze the account, leaving Mosson unable to access the remaining funds. Formally, the class action lawsuit accuses Bank of America of negligence and breach of contract, in addition to violating the Electric Funds Transfer Act and Californias Consumer Privacy Act. Rather than contact customers directly, the lawsuit scathes, Bank of America publicly misrepresented the Zelle service malfunction as a mere delay in posting transactions made from January 14 through 17. Please include me in this lawsuit! Bank of America said it has improved customer service and reduced wait times on the phone, and is restoring money for those with legitimate claims. I called the number on my card and found out that someone had hacked my account, changed my account that I transfer money to and requested the transfer. Im 60 years old and having to live with my kids because I loss my husband. They closed all my accounts that Id had for 13 years and my credit card. #1 Over the last few months, KPIX 5 has spoken to dozens of people who say not only are they victims of fraud, but they've had no luck trying to get help from the bank or from the EDD. I nearly lost my home! This exact thing has happened to me! I said my claims was automatically closed the next day after I reported it. Filed a claim with Bank of America rep. who said I will receive new debit card in 2-3 days. Bank of America has been practicing unlawful and illegal practices for years, according to a recent class action lawsuit filed by thousands of borrowers. I dont know if the money is still in account because no one can see the account since it was closed. A judge presiding over a class-action lawsuit against Bank of America ordered the bank to reopen all claims that were denied using an automated fraud filter and not an actual. Please add me . into the hackers acct., she was extremely rude and told ne there was nothing BofA can do. https://topclassactions.com/wp-admin/admin-ajax.php. Learn more about the cookies we use. Edd verified my identity in jan. and notified boa to reopen account countless calls with boa saying they received nothing from Edd, or its a process that takes time, or, you must call Edd or, it is not under our control, or boa didnt close your account Edd did, or a request for form is being submitted, it will take 10 days, etc etc. Eight similar lawsuits were filed shortly thereafter. English. This field is for validation purposes and should be left unchanged. I keep getting the run around when ever I talk to customer service. The rep ordered me a new card and then transferred me to a claim rep (where I got disconnected before I ever spoke to a claims rep). I searched the number on white pages and BINGO, the number matched with the name the email was registered under. I called them back and they said that they need to reopen the investigation and could take up to 45 days to resolve. I knew there was plenty funds to purchase the groceries and gifts I had for my family. I assumed this meant my money was refunded and all was well, but NOOOOO! My UI benefit money was stolen from my BofA acct on the 26th of April. I hadnt heard or wasnt able to get ahold of anyone(continuous hangups after waiting on hold for 4 plus hours). When I check my EDD card when I got home I saw the missing money. Punk Asses!! It wasnt sent to my bank, and there was never a deposit to the debit card. I saw my statement and those purchases that were pending were approved by Bank of America. I no longer receive unemployment benefits and need that money desperately. i said great my funds have been restored? Were actually no longer allowed to tell them a timeframe, because we have no clue, the representative said referring to refunds of stolen money, the complaint contends. The fact that BofA isnt really doing anything about this, on top of the fact that it literally says they monitor and protect against this sort of stuff on more than one of their contracts/documents, is ridiculous. We have spoken to 12 representatives and spend a total of 9 hours trying to resolve this. And when I call them to get my account unfrozen they refer me to the azui call center who then tells.ke to call the bank. They are just giving me the run around. I used my card from bank of america at a store the big 5 came home the next day 3,000 was gone left with 4.25 cents that quick add my name to this lawsuit I still havent gotten my money back its sad Bank of America needs to be investigated add my name to this lawsuit, Add me.