Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). Speeds vary by location, coverage and demand. This package cannot be taken alongside BT Broadband with calls bundles, Line Rental Saver or Line Rental Plus. To block nuisance calls you need the Caller Display service to be active on your account. If you have a moment, please update this thread with the outcome - it could help fellow customers with the same snag in future. Ireland is the Republic of Ireland. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. If you're a 5G customer before 27 May 2020, or a Smart or Full Works plan customer purchased after 27 May 2020, you can get inclusive BT Sport Ultimate. Early termination charge may apply if you stop your service in the first 24 months, see bt.com/terms, Prices may change at any time during the contract. UK calls to UK landlines (starting 01, 02, 03) and UK mobiles, standard UK texts and data within the UK. Alternatively, if you don't want to wait you can give BT a call on 0800 800 150, Announcements, Guides & Community Updates. For new Full Fibre 500 customers that sign up for 24 months. Excludes outages, connection faults and home wiring outside of BTs control. You'll need to set up a BT ID before you can use the BT Sport app. Offer is available for six consecutive months. That increase is based on the Consumer Price Index Rate of inflation which is published in January each year plus 3.9%. Includes BT Virus Protect and a BT Smart Hub. Hi @Repmj welcome to the forum and sorry you can only access the BT Sport App on your EE device. When you replace your TV box, upgrade, or leave BT, please return your TV box to us. For up-to-date information and comments, search the EE Community or start a new topic. This takes about two to three minutes in total. BT Sport: For UK residential customers. Terms apply. You must not attempt to share, edit or adapt the content made available to you. Sky box and active viewing card required. Its your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Available via BT.com only. You'll also now have access to discovery+ through your BT Sport subscription. A 1.5m ethernet cable will be provided to connect your TV box and broadband hub. BT Support - How to set up Complete Wi-Fi - YouTube 0:00 / 2:29 Chapters BT Support - How to set up Complete Wi-Fi BT 31.9K subscribers Subscribe 296 135K views 3 years ago For further. You can pay for your monthly line rental by direct debit for 23.05 a month for Standard Line. Dedicated UK and Ireland-based Support: we may route your call outside the UK and Ireland under certain circumstances. Enjoy the best seat in the house for the Premier League, UEFA Champions League, Europa League and FA Cup matches. You can cancel the offer at any time. BT broadband homes (excludes business). Your actual speed will depend on home wiring, Wi-Fi connection and time of day. If you select the app as an Inclusive Extra but are currently paying for the app, the chargeable version will be removed and replaced with theInclusive Extra version. Includes BT Virus Protect and a BT Smart Hub. EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends. Sorry! Payment by Direct Debit. Compatible line required otherwise 49.99 connection charge may apply. Have you cancelled your BT Sports with EE or is that still ongoing? If you've forgotten your BT ID, or can't remember your password, here's how to recover them: Visit bt.com to recover your login details. NOW account required andterms apply. BT Fibre speeds referred to are download speeds; speeds affected by various factors including distance from the cabinet, time of day and internal home wiring. 13h56. NOW account required andterms apply. If you delete your account your settings will be lost. on If you have purchased a Full Works plan with iPhone 12 between 16 October 2020 and 15 January 2021, the BT Sport app is included in your plan on top of your three Inclusive Extras. Openreach Broadband Systems Offline 22 July 2022, Openreach Broadband Support systems offline 19 March 2022, Openreach Broadband Support systems offline 22 January 2022. You'll get access to the best live sporting action from the following: discovery+ streaming Entertainment and Sport. BT Sport is 25 per month for access on multiple devices with BT Sport Ultimate included. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Your initial cap is set to 40 for out of plan spend and 35 for data roaming, you can decrease your limit to 0 or increase up to a maximum of 200 subject to your credit status. To cancel, go to My BT and turn off the auto-renewal. The speeds you get on your phone will be lower, and depend on things like the number of users, distance from the mast and the type of 4G phone you have. Unlimited anytime calls to UK landlines and UK mobiles excluding the Channel Islands. 24 month minimum term. Line Rental included in monthly cost. E-billing required. The call return feature will not be available if the person leaving the message has chosen to withhold their number or if the call was from an international number. All this built on BT's ultra-reliable superfast broadband technology. We can always do more when we do it together. BT Virus Protect works on compatible PC/MACs. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). If Britbox is removed from your account at any point during the six-month period, youll be unable to get this offer again. Prices and BT Sport content subject to change at any time. Terms apply. BT Openzone is now BT Wi-fi. This enhanced video player has a range of features including: Ask questions and share tips with other people 24 hours a day. Count on EE fibre broadband With Norton Security Premium, engineer call-outs and our personalised Speed Guarantee all included, you get more with EE Broadband - and unlike other providers if you don't need a landline we won't make you pay for one. Keep Connected Promise: See BT Halo terms. Also best check section 2 to ensure you are . Also included when you opt in are: BT Privacy Caller Display, Anonymous Call Reject, and Free 1471 call return. Not applicable for Hubs and Wi-Fi Discs purchased outright. If you need to change or cancel any appointment date, you must tell BT at least one working day prior to the scheduled appointment or we may charge the equivalent of the installation charge. Your EE mobile contract will be with EE Ltd. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Create a BT ID Step 1 of 3: Enter your email address Your BT ID is the username and password you will need to access your BT account online and the My BT App. Its our way of saying thank you. The Account Holder needs to set up and maintain this service. BT Virus Protect works on compatible PC/MACs. BT Sport with BT TV:18.00 a month. a. your property must be located on the UK mainland and Northern Ireland; b. you must own the property or have permission from the landlord or agent managing the property and have permission from any other relevant authority to have the work done; and. Thanks! Payment by Direct Debit. If your device is an iOS or Android device youll also have access to an enhanced video player. 6. BT Virus Protect works on compatible PC/MACs. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Unfortunately I am locked out of watching BT Sport on the go as it is associated with my EE account and restricts me to watching it on my EE device. Your 7-day free trial will start from the date you place your order. Compatible line required otherwise 49.99 connection charge may apply. 4G coverage required. But you can watch BT Sports on any other compatible device or browser. Includes BT Virus Protect and a BT Smart Hub. Some social alarm and burglar alarm equipment may not be compatible with BT Answer 1571. If the Broadband and TV installation service cannot be provided for reasons outside our control you will not be charged. BT Halo Broadband benefits 8. Access to content outside of the UK and the ability to watch on other devices are subject to the terms and conditions of Britbox. Our Price Promise: annual price changes still apply. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). You will be responsible for reconnecting any existing devices or equipment you may have. Available to BT Broadband customers when joining EE on a pay monthly handset or 12 months or more SIM only plan. Payment by Direct Debit. To get all the action, reply to the message and well text you a link to help you create a BT ID. One minute minimum call charge. You can cancel the offer at any time. 54.99 a month from month 25. For new Full Fibre 900 customers that sign up for 24 months. Game catalogue varies over time, by region and by device. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. You can only access BT Sport in the UK. The BT Sport app includes BT Sport 1, BT Sport 2, BT Sport 3, BT Sport/ESPN and now has Cricket - The Ashes. Details of charging can be found on the Tariff Guide. 0800 numbers and calls to voicemail included. Available to new and existing standard BT line rental customers. For new Full Fibre 500 customers that sign up for 24 months. You can choose to cancel at any time, heres what you need to do: Is BT Sport displaying an error code? SeeBT Halo terms. For more details see www.britbox.co.uk/terms. UK only. Working on user cases with stakeholders to understand and help evolve technology for our customers needs. on Maximum of 150 calls to 0845 and 0870 numbers. * based on 5x McAfee True Key licenses and BT Virus Protect. You can access your messages via the envelope icon at the top right of the screen, or click on this link,Private messages, We are really busy at the moment and it will likely be a few days before I can get back to you. The fee will apply when you press 3 to return your last caller's call. Payment by Direct Debit. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Well reply to confirm that you want to add BT Sport and let you know how much it costs. If not are you able to set up a BTID using a different email address than you have used for the BT Sport on EE? It may take up to 30 minutes. Keep Connected Promise: Youll need to contact us to report the fault. All calls or texts charged as per your BT Mobile plan. The email will contain a link togetherwith instructions on how to link your BT account to your EE number"Also best check section 2 to ensure you are eligible. My EE is the easiest way to stay in control of your mobile or broadband account even if someone else pays the bill. Check your speed at bt.com/speed. Price from month 25 currently 78.99 a month. BT Virus Protect works on compatible PC/MACs. Available to existing BT Mobile SIM-Only or Family SIM customers. 1471 cannot disclose the number if the number is withheld, unavailable or the call came from a switchboard extension number. 15-06-2020 You can cancel the offer at any time. BT Virus Protect for 2 devices comes as standard with all our broadband packages, except Halo 2 with Fibre which comes with 15 devices. You'll need a valid email address and your BT account number. Includes a BT Home Hub (unless BT has already provided you with one). Go back to: What can we help with? You can pay for Line Rental Plus by any method unless you take another service that requires payment by Direct Debit. BT Sport Ultra-HD and HD-BT Sport Ultra-HD and HD -service requires HD ready TV & cabling; Sky customers need a black Sky box. Details of charging can be found on the Tariff Guide see. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. 25.05 a month. E-billing required. Compatible line required otherwise 49.99 connection charge may apply. When you first buy an Add-On, it lasts until the date of your next BT Mobile bill. In both cases, it is very important to turn off the wireless signal of your EE hub, as it will cause some major interference with the eero Wi-Fi. Average speeds based on speed available to at least 50% of customers at peak time (8-10pm). This add on is valid from the moment you buy it and then runs on a 30 day rolling contract. 4.03 a month. Available to customers on BT consumer broadband plan UK residents only. Mobile plan prices may change at anytime during the contract. UK only. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). Customers who use Call Barring should note that calls to 1571 will be barred under outgoing Call Barring option 1. Speeds vary by location, coverage and demand. BT Sport on Sky Digital Satellite Platform: BT Sport is also available on the Sky Digital Satellite Platform for customers who sign up on a rolling 1 month basis. BT and EE have collaborated on projects including Hybrid Connects unbreakable wi-fi. To set up our BT Sport account on EE, follow these steps: Click on the link that'll direct you to the webpage; Key in your mobile number and postcode that corresponds to your EE account; Provide your personal information, select . If Britbox is removed from your account at any point during the six-month period, youll be unable to get this offer again. Wi-Fi connection required. 500 inclusive anytime minutes to UK landlines, UK mobiles and 0845 and 0870 numbers excluding the Channel Islands. Dedicated UK and Ireland-based Support: we may route your call outside the UK and Ireland under certain circumstances. Offer is non-transferable. BT Sport on Sky Digital Satellite Platform. You'll need to activate and download this service, it may not work with some computer or mobile systems. Includes a BT Home Hub (unless BT has already provided you with one). Not all lines in an ultrafast Fibre area can support this service, call today to see if you are eligible. on You won't need your account number to register for My EE unless you're a Home Broadband customer. NOW Entertainment RRP 9.99 per month. NOW account required andterms apply. Netflix Basic plan RRP 6.99. If you can't get online, try turning your phone off and on again. There's a one month minimum term. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Cannot be used in conjunction with any other offers unless expressly stated. NOW Entertainment RRP 9.99 per month, NOW Cinema RRP 9.99 per month, and NOW Sports RRP 34.99 per month. Something went wrong. If you leave in the first year, we'll charge you up to 65 towards the cost of your new Hub. Includes BT Virus Protect and a BT Smart Hub. If you sign up to a new contract or renew your contract for a Landline (including call charges, features, add-ons and plans), BT Mobile (including plans, monthly add-ons, call, text, and data charges), BT Broadband, BT TV orBT Sport (including TV and Sport add-ons) the monthly price will increase each year from March 2024. Mobile network coverage required. Fastest 4G speed: your actual speed will depend on factors such as your mobile coverage, demand and location. Price from month 13 currently 40.99 a month. Available to new and existing BT customers that sign up for an 18 month minimum term. Excludes Multiscreen. Includes BT Virus Protect and a BT Smart Hub. BT Sport with BT TV: 18.00 a month. 15h50. The Special Offer can either be an Exclusive Deal or a 10% discount off EE plans. We guarantee the speed to your hub. BT Virus Protect works on compatible PC/MACs. Payment by Direct Debit. Your bills and usage. BT Sport is also available on the Sky Digital Satellite Platform for all new and existing BT broadband customers who sign up for 12 months or have 12 months remaining on their contract; ongoing renewal needed to get discounted BT Sport. 11h43. You're using an old version of your internet browser, which is fine for browsing but no longer secure enough for online payments. All add-ons have a monthly minimum term and renew automatically until cancelled. BT Virus Protect works on compatible PC/MACs. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). The six months starts as soon as we receive your request for Britbox. With Extra Speed, the maximum speed available through the network is capped at 60 Mbps rather than 30 Mbps on our standard 4G. See xbox.com/gamepass for details. Smart Hub 2: available to BT Halo 2 customers who dont already have one. BT Virus Protect works on compatible PC/MACs. As of 13 December 2019, we own all BT Broadband Hubs (Hub 4, Smart Hub, and Smart Hub 2) and TV Boxes (Z4, G4 and G5) sent out to customers. Connection charges may apply. Content is variable and may be withdrawn at any time. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Prices and BT Sport content subject to change at any time. Yes, both BT and EE use the same mobile network and infrastructure. We may also charge you if the engineer is unable to access or is refused access to your property at the time of the scheduled appointment. The RootMetrics award is not an endorsement of EE. Payment by Direct Debit. Price from month 25 currently 40.99 a month. For new Broadband Unlimited customers that sign up for 24 months. 9. And here are just some of the live sporting events you can watch: When you subscribe to BT Sport you can now watchdiscovery+ Entertainment & Sporttoo. And thats not all, theres also BT Sport Fight Night Live boxing, cricket, American sports and more. Payment by Direct Debit. UK's most reliable network:Based on the RootMetrics UK RootScore Report: H2 (Jul-Dec) 2022. For new Fibre 100 customers that sign up for 24 months. We want to make the internet a safer place for everyone. Discounted price for BT broadband homes (excludes business). You can increase to 15 licences for only 4 a month, with the first month free. Your BT Broadband contract is with BT Plc and is unaffected. BT broadband homes (excludes business). Price from month 25 currently 40.99 a month. Prices and BT Sport content subject to change at any time. Providing the Broadband installation service to you. For new Full Fibre 300 with Halo 3+ customers that sign up for 24 months, 89.99 a month from month 25. Once the installation work has started any applicable installation charges cannot be refunded, and you will be liable to pay this. Once youve set up your BT ID, its easy to enjoy discovery+. Payment by Direct Debit. If you already have a BT ID we'll need to verify and activate it before you can use the BT Sport app. You'll need to remember your BT ID username - this will be the email address you used to set up your BT ID initially - and your BT ID password. BT Virus Protect works on compatible PC/MACs. Service numbers beginning 084, 087, 09 and 118 have an access charge of 31.35p per minute plus a service charge set by the company you call. 11h22. BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. Includes BT Virus Protect and a BT Home Hub (unless BT has already provided you with one). You can subscribe to BT Sport using your EE mobile. If they do well contact you to arrange a suitable time. Netflix Terms of Use apply - seewww.netflix.com/TermsOfUse for details. For new Fibre 100 customers that sign up for 12 months. For new Fibre 250 customers that sign up for 24 months. You can use the BT Sport app to get the latest news and watch sports when you travel to any of the 28 EU member states. Check your speed using the MyBT app, online or by calling 0800 800 150. 13-08-2021 BT Broadband customers joining EE are entitled to one special offer per BT account.